Fortis

Accept Fortis credit card payments at checkout

Where to find it: Admin → Payments → Setup

When you'd use this: When you want to process credit card payments through Fortis at checkout, including orders with percentage-based surcharges or complex pricing.

What you need first:

• Fortis merchant account credentials
• Payments enabled on your store
• Location ID from your Fortis account

Set it up:

1. Navigate to Admin → Payments → Setup
2. Add Fortis as a payment processor
3. Enter your Fortis credentials and location ID
4. Configure whether to authorize only or capture immediately
5. Set test mode (sandbox) or production environment
6. Save your configuration

Using it day-to-day:

When customers check out:

1. They select Fortis credit card as their payment method
2. The payment amount is calculated automatically, including any surcharges or fees
3. The transaction processes for the exact grand total shown in the cart
4. You can view transaction details in Admin → Payments

How it works:

Fortis processes payment amounts in cents. CommerceBuild converts your order total to cents with proper rounding, ensuring the charged amount matches your grand total exactly—even when percentage-based surcharges (like 3% payment fees) result in fractional cent amounts.

Troubleshooting:

• Payment amount doesn't match order total — Clear your browser cache and retry the transaction. The payment processor receives amounts rounded to the nearest cent using standard rounding rules (amounts ending in .5 or higher round up).